Privacy policy

Last updated: July 28, 2026

The Overbooked Dragon operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). The Overbooked Dragon is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience for you.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, where permitted by law.
  • We may also use your information to show you online advertisements for products or services on the Services or on other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
  • Communicating with You. We use your personal information to provide customer support, respond to you, provide effective services, and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Meta Advertising, Meta Pixel, and Conversions API

We may use advertising and measurement tools provided by Meta Platforms, Inc. and its affiliated companies, including the Meta Pixel and the Meta Conversions API.

These tools help us understand how visitors interact with our website, measure the effectiveness of our advertising, improve our campaigns, and show more relevant advertisements on Facebook, Instagram, and other services provided by Meta.

Depending on how you interact with our Services, information shared with Meta may include events such as page views, product views, products added to a cart, checkout activity, purchases, and other interactions with our website.

The Meta Pixel collects information through your browser. The Meta Conversions API sends certain events directly from Shopify or our service providers to Meta. We may use these technologies together to improve the accuracy and reliability of measurement.

The information processed may include information about your device, browser, IP address, approximate location, pages viewed, products viewed, purchases, and other interactions with our Services.

Where permitted by applicable law, certain customer information may be processed in a hashed or otherwise protected format for matching and measurement purposes.

Meta may use this information for measurement, analytics, advertising delivery, personalized advertising, ad optimization, and related security purposes.

Meta processes personal information in accordance with its own policies. For more information, please review the Meta Privacy Policy .

Depending on where you live, you may have the right to opt out of certain sharing, targeted advertising, or other processing of your personal information.

You can manage available privacy choices through our Privacy Choices page or by contacting us using the information provided below.

Cookies and Similar Technologies

We use cookies, pixels, web beacons, software development kits, third-party libraries, and similar technologies to operate, improve, and personalize the Services.

These technologies may be used to remember your preferences, keep items in your cart, understand how visitors interact with our website, measure advertising performance, prevent fraud, and provide more relevant advertising.

Some of these technologies may be provided by Shopify, Meta, our fulfillment partners, analytics providers, advertising partners, or other service providers.

You may be able to control cookies through your browser settings and through the privacy controls available on our website. Blocking or deleting cookies may affect the availability or functionality of certain features of the Services.

Our website may recognize the Global Privacy Control signal. Where required by applicable law, we will treat a recognized Global Privacy Control signal as a request to opt out of certain sharing or targeted advertising for the browser or device sending the signal.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.

Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners to provide marketing services, measure advertising performance, and advertise to you.
  • This may include Meta Platforms, Inc. and its affiliated companies, as well as Shopify technologies used to support the Meta Pixel, the Meta Conversions API, personalized advertising, analytics, and conversion measurement.
  • Our business and marketing partners will use your information in accordance with their own privacy notices.
  • Depending on where you reside, you may have the right to direct us not to share information about you for targeted advertising or marketing based on your online activity. You can exercise applicable rights through our Privacy Choices page .
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group, where applicable.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, including subpoenas, search warrants, or similar requests, to enforce applicable terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Categories of Personal Information Disclosed

Depending on how you interact with us, we may disclose the following categories of personal information to the categories of recipients described above:

  • Identifiers, such as your name, email address, phone number, and shipping address.
  • Commercial information, such as products viewed, purchased, returned, or added to a cart.
  • Internet or other similar network activity, such as Usage Data.
  • Device information, such as browser, device, IP address, and network information.
  • Approximate geolocation information based on technical information such as IP address.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.

In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify.

To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants and with Shopify.

In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to requests to exercise rights over the use of personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy .

Depending on where you live, you may exercise certain rights with respect to your personal information through the Shopify Privacy Portal .

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services or those third-party platforms.

Our inclusion of such links does not, by itself, imply endorsement of the content on such platforms or of their owners or operators.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age, as those terms are defined in applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”

Any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

  • Right to Access / Know. You may have the right to request access to personal information that we hold about you.
  • Right to Delete. You may have the right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances.
  • Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of your personal information for targeted advertising.
  • You may exercise applicable opt-out choices through our Privacy Choices page .
  • If you visit our website with the Global Privacy Control opt-out preference signal enabled, we may treat this as a request to opt out for the device and browser you use, depending on where you reside and as required by applicable law.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails.
  • If you opt out of promotional communications, we may still send non-promotional emails, such as emails about your account, orders, shipping, or customer support requests.

You may exercise any of these rights through the Services or by contacting us using the contact details provided below.

To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, please visit: https://privacy.shopify.com/en .

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your requests, as permitted or required under applicable law.

In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we may require proof that you authorized the agent to act on your behalf, and we may need you to verify your identity directly with us.

We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below or by lodging a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, where applicable, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:

The Overbooked Dragon
Email: support@theoverbookeddragon.com
Address:
Gotenstraße 49
65929 Frankfurt am Main
Germany